| Each payment method has currency rules that determine which currencies it supports. Methods not supporting the player's session currency are hidden at checkout. |
How it works
If a player's session currency is not in a payment method's supported list, that method will not appear at checkout. This is correct behavior.
Common examples
- PayPal is not available for currencies it doesn't support (e.g. UAH for Ukraine, INR for India, VND for Vietnam)
- Apple Pay requires Safari on iOS 17+ and a configured Apple Wallet
- Some methods are region-specific. These usually only show when both region and currency match. (e.g. PIX->Brazil/BRL, Kakao pay->Korea/KRW, WeChat Pay->CNY/China)
Contact Support
If a payment method is missing for a currency you expect to be supported, contact Appcharge Support with your publisher ID, the session currency, and the expected payment method.