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  1. Publishers Help Center
  2. Checkout/Payment
  3. Checkout/Payment

Checkout/Payment

  • Why aren't players receiving Progress Bar points after purchasing a bundle?
  • How do I request GDPR user data deletion?
  • Why is PayPal not showing at checkout for some players?
  • Why doesn't my test card work?
  • Why was a player charged the wrong amount?
  • How do I show the product list expanded by default in checkout?
  • Why does payment keep loading and then fail (certificate error)?
  • Why did the tax change when a player updated their ZIP code?
  • Why is the player seeing prices in a different currency than expected?
  • Why is Apple Pay not showing at checkout?
  • Can a player use the same coupon more than once?
  • Why isn’t my checkout link working?
  • How does Personalization API work, and what causes failures?
  • Why is a payment method not available for a specific currency?
  • How do I test payments by country in Sandbox?
  • Why are items not awarded after payment — timeout errors in logs?
  • Why are players not receiving items after a successful payment?
  • Payment & Order Errors
  • Restricted Players
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